Overcoming Devastation with Customer Service

Categories: Customer Service, Self-Storage
STORExpress Self-Storage has come a long way since 1998 when a fire ripped through part of the City’s South Side location in Pittsburgh, PA.
Almost devastating the future of the company, owner Steve Mitnick prevailed with his true commitment to customer service and dedication to doing what was right for the customers.
Now, with six convenient Pittsburgh locations and a projected revenue of $4.5 million in 2011, STORExpress Self Storage has shown what superior customer service can do for a business.
Read more about how STORExpress overcame this potentially devastating event at http://www.bizjournals.com/pittsburgh/stories/2007/09/03/smallb1.html
Paff, S.  (2007).  Spending on customers pays off while rebuilding.  Pittsburgh Business Times.